This is to thank you, so much, for your time over the last few months helping me unclog my Epson Stylus Pro 9600 printer. I know for certain that without you, I could NEVER have pulled this off. It took me five months and no telling how many hundreds of cleanings to get the printer to run again after being stored for ten years unused.
Your support and knowledge of my printer and my problem was the helping hand I needed to finish this horrendous job. Taking the damper assembly apart, only to have it fall apart in my hands, in order to replace just one damper was almost the final straw. But, with Steve's guidance, I was able to put it back together again.
Lastly, your sensational CLF008P Cartridge Line Cleaner and CLF007P Cleaning Fluid were probably the reasons everything went so well on my end. They broke through the years of clogging and made everything run smoothly. And of course we were doing all this by long distance - You in New Jersey and me in Tennessee!
Didn't mean to get so wordy, but I mean it all. Happy New Year and May 2014 be the best ever!
Hi Scott- Just to keep you updated.
I discovered I had a bad head clog in the yellow and that was giving me a magenta cast on flesh tones etc. That will teach me to look at the nozzle checks more carefully. As you know the yellow is very hard to see. All the other colours checked out fine. So, I have spent the last two days going through your “every hour on the hour” procedure with four squirts of warm CLF007P+ for 12 hours. Well it worked very well and I actually just ran a perfect nozzle check (not had many of them with the old printer). Now I will keep the capping station wet with 4 drops of CLF007P every few days. I just ran a test print and the colours are great.
Michael Cone www.michaelconephotography.com A recommendation for those considering the advice provided by American Imaging Corp. Last year, my Epson 7600 began leaving dragged smears of ink on prints. In searching for a solution to the problem, I came across the website. After calling and explaining the problem, Scott suggested a new wiper and waste ink recovery station (not the right name, but the place where the head moves left during a cleaning). By replacing just those parts, the problem was remedied.
A few weeks ago, a new problem arose on the Epson 7600. This time, there were not smears across the print, but faint occasional drag marks. It was also becoming increasingly difficult to get a good nozzle check after cleaning, and a nozzle or two would usually drop out on a 24 x 30. The head just wouldn't clean. By speaking with Scott, it was decided that the best course of action would be to replace the capping station, the wiper, and clean around the head with Symphonic Cleaning Fluid. Additionally, I was working under a deadline, and needed the parts as soon as possible. After speaking with Scott late Thursday, the parts were shipped Friday and delivered early Saturday.
Once more, the advice was spot on. The capping station went on easily, I cleaned around the head (very compacted with built up ink), and replaced the wiper. The printer is now producing prints as it should.
In both instances, Scott assured me that such replacement of parts was easy to do, and certainly did not require the expense of an Epson Tech. Absolutely true. The parts were installed without special tools, and in a short period of time.
Thanks to Scott at American Imaging Corp., I am fully a believer that a printer, with the proper occasional DIY maintenance, will have a long and productive lifespan.
We have been making Inkjet Cleaning Fluids for over 12 years and have sold these cleaners to people, companies, and other manufacturers all over the world. Over the years we have received so many “thank you’s” for improving the performance of their printers, that it would have filled my website, so I am only placing a few on this site. I am digging up some of more recent ones. There are many forums out there in which people are recommending our cleaners and know how.
The formulation of cleaning fluids are derived from our ink technology. These fluids are composed of as many as 7 ingredients, including our Flo-guard, certain humectants, special water based ink solvents, and more proprietary components.